Here you can find the most common questions we get from you. If you are not able to find the answer you are looking for, do not hesitate to contact us at info@juntostarc.com and we will be sure to help you in the best possible way.

GENERAL INFORMATION 
What does JuntoSTARC do?

JuntoSTARC is Singapore's distributor of some of the best lifestyle electronic brands. We're partnered with the most highly rated and sought after fashion and electronic brands for brand building, marketing, and sales in Singapore. The brands that we carry are: Marshall Headphones, Urbanears and Coloud.

PRODUCTS
My clicker on the remote does not work with my phone?
First of all check the socket on your phone for dust or fluff from your pocket, it is the tip of the plug which handles the remote and bad connection may occur due to fluff.

Which phones work with your headphones?
All our headphones are designed and constructed to play sound at an ample level with most music-playing devices using a 3.5mm standard plug. We also think it is natural to include a microphone and remote, as the majority of all portable music players are also cell phones, thus we have added the functionality of a headset.

I'm looking for a particular product from one of the brands that you carry but I can't find it in your store, can you help me in this?
We might be able to help you! Drop us a mail at info@juntostarc.com and we'll see what we can do.

What's the warranty and exchange policy for your products?
Please refer to our warranty and exchange policy page here.

 

STOCKISTS
Where else can I purchase your products?
You can find our products at the retailers listed in this page. Do remember to call to inquire about the products availability to avoid disappointment!

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